1. Introduction
3DCP Academy Ltd ("3DCP Academy", "we", "us", or "our") is committed to protecting the privacy of learners, applicants, partners, and visitors who interact with our website and the Certificate in Applied Innovation and Management: 3DCP for Housing (the "Programme").
This Privacy Policy explains what personal information we collect, how we use it, the legal bases for processing it, and the rights available to you. By using our website or applying to the Programme, you agree to the practices described here.
2. Information We Collect
We collect information you provide directly and information gathered automatically when you use our services.
- Identity and contact details: name, email address, phone number, and postal or organisation address.
- Application and enrolment data: educational background, professional experience, prerequisite qualifications, and programme intake preferences.
- Payment and billing information: processed through third-party payment providers; we do not store full card details.
- Learning records: course progress, assignment submissions, quiz results, and certificates issued.
- Technical data: IP address, browser type, device information, and pages visited, collected through cookies and analytics.
3. How We Use Your Information
We use personal information to deliver and improve the Programme and to meet our legal and contractual obligations.
- To process applications, enrolments, and payments.
- To deliver course content, assessments, and issue certificates of completion.
- To communicate with you about your account, course updates, and support requests.
- To administer partnerships with financial institutions, employers, and sponsoring organisations where you have consented.
- To analyse and improve our website, curriculum, and learner experience.
- To comply with legal, regulatory, and accreditation requirements.
4. Legal Bases for Processing
Where applicable data protection law requires it, we rely on the following legal bases: performance of a contract (to deliver the Programme you enrol in), your consent (for marketing and optional data sharing), our legitimate interests (to operate and improve our services), and compliance with legal obligations.
5. How We Share Information
We do not sell your personal information. We share it only as necessary to operate the Programme and as described below.
- Service providers: hosting, payment processing, analytics, and the learning management platform, acting under contract on our behalf.
- Certifying and accrediting bodies: to validate and issue certificates of completion.
- Partner institutions: with your consent, where a bank, lender, employer, or sponsor is funding or verifying your participation.
- Legal and regulatory authorities: where required by law or to protect our rights and the safety of others.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including maintaining learning and certification records, and to satisfy legal, accounting, or reporting obligations. When information is no longer required, we securely delete or anonymise it.
7. Data Security
We apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or disclosure. These include encryption in transit, access controls, and regular review of our safeguards. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information, to object to processing, and to request data portability. You may also withdraw consent at any time where processing is based on consent.
9. Cookies and Tracking
Our website uses cookies and similar technologies to operate essential functions, remember preferences, and analyse traffic. You can control cookies through your browser settings, though disabling some cookies may affect site functionality.
10. International Transfers
Your information may be processed in countries other than your own. Where we transfer personal information across borders, we take steps to ensure it receives an adequate level of protection consistent with this policy and applicable law.
11. Children's Privacy
The Programme is intended for adult learners and professionals. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact 3DCP Academy Ltd at [email protected].